This Disclaimer governs your use of our website and Toy Train booking assistance services. By accessing our website or using our services, you agree to the terms outlined below.
1. Independent Service Provider
We are an independent Toy Train booking assistance platform. We are not affiliated with, authorized by, or officially connected to Indian Railways, IRCTC, or any government authority.
All railway names, route names, and trademarks belong to their respective owners and are used strictly for informational purposes.
2. Nature of Services
We provide assistance with:
- Real-time seat availability checks
- Fare information
- Booking coordination support
- Customer guidance via WhatsApp or email
Final ticket confirmation, seat allocation, train schedules, and cancellations are solely controlled by Indian Railways.
3. Accuracy of Information
We strive to provide accurate and updated information regarding Toy Train routes including:
- Darjeeling Himalayan Railway
- Kalka – Shimla Toy Train
- Nilgiri Mountain Railway (Ooty)
- Matheran Hill Railway
However, schedules, fares, and availability may change without prior notice. We do not guarantee that all information on the website is always complete or current.
4. No Guarantee of Ticket Confirmation
Ticket bookings are subject to real-time availability. We do not guarantee confirmed tickets unless availability is confirmed at the time of booking.
5. Limitation of Liability
We are not responsible for:
- Train delays or cancellations
- Schedule changes by railway authorities
- Technical failures of third-party platforms
- Losses caused by incorrect information provided by customers
- Force majeure events (natural disasters, strikes, government restrictions)
Our liability is strictly limited to the assistance services provided.
6. External Links
Our website may contain links to third-party websites. We do not control or endorse the content, policies, or practices of any external sites.
7. Financial & Payment Disclaimer
All payments are processed through secure digital methods such as UPI or bank transfer. Customers must verify payment details before completing transactions.
We do not store confidential banking information such as UPI PINs or card details.
8. Professional Advice Disclaimer
Information provided on this website is for general informational purposes only and should not be considered legal, financial, or travel advice.
9. Consent
By using our website and services, you hereby consent to this Disclaimer and agree to its terms.
10. Contact Information
If you have any questions regarding this Disclaimer, please contact us:
WhatsApp: +91 9565-5959-99
Email: support@booktoytrain.online
Effective Date: January 1, 2026